High Impact Changes for Primary Care
Healthy Practice
Build the foundations for a healthy practice through strong business, operational and people processes.
Build a Culture of Quality Improvement
Leaders champion continuous care improvements for patients using proven methods for success involving all team members.
Know Your Patient Panel
Each patient has an interdisciplinary team, including a primary care provider who knows their values, preferences and provides and coordinates their care.
Provide Access and Continuity
Design processes to optimize access to care and to increase relational, informational and management continuity.
Enhance Clinic Flow
Optimize clinical workflows, EMR and synchronize standardized processes to enhance patient interaction time.
Apply Proactive Panel Management
Build systematic, proactive approaches to deliver planned care for all patients on the panel using evidence-based simplified pathways and protocols.
Strengthen Person-Centred Interactions
Respect patient identity and promote shared decision-making that aligns to their values and needs.
Foster Teams and Teamwork
Arrange teams to support the needs of the panel. Practice teamwork behaviours which enhance team performance.
Coordinate Care and Seamless Transition
Integrate clinical care delivery within the care team and optimize referral process for smooth specialty transitions.
Build the foundations for a healthy practice through strong business, operational and people processes.
Leaders champion continuous care improvements for patients using proven methods for success involving all team members.
Each patient has an interdisciplinary team, including a primary care provider who knows their values, preferences and provides and coordinates their care.
Design processes to optimize access to care and to increase relational, informational and management continuity.
Optimize clinical workflows, EMR and synchronize standardized processes to enhance patient interaction time.
Build systematic, proactive approaches to deliver planned care for all patients on the panel using evidence-based simplified pathways and protocols.
Respect patient identity and promote shared decision-making that aligns to their values and needs.
Arrange teams to support the needs of the panel. Practice teamwork behaviours which enhance team performance.
Integrate clinical care delivery within the care team and optimize referral process for smooth specialty transitions.