Our Team

Arvelle and Eileen have been leading quality improvement work for nearly 50 years combined and are the founders of Health Innovation Group (HIG). They have expertise in health care transformation and have done work across Canada and internationally.

HIG Leadership Team

Arvelle Balon-Lyon, RN, BN

Arvelle Balon-Lyon, RN, BN

Co-Founder & Director
Eileen Patterson, MCE, PMP

Eileen Patterson, MCE, PMP

Co-Founder & Director
Dr. Brad Bahler

Dr. Brad Bahler

Medical Director
Mark Watt, RN, BN, MSc

Mark Watt, RN, BN, MSc

Innovation Director

HIG Physician Team

Dr. Esther Tailfeathers

Dr. Esther Tailfeathers

Physician Advisor
Dr. Nebojsa Kovacina

Dr. Nebojsa Kovacina

Physician Advisor
Dr. Tobias Gelber

Dr. Tobias Gelber

Physician Advisor

HIG Innovation Consultants

Kevin Bahadur, MA, CHE

Kevin Bahadur, MA, CHE

Innovation Consultant
Nancy Dillon, DNP, RN

Nancy Dillon, DNP, RN

Practice Facilitator
Dani Fischer, BA, BEd.

Dani Fischer, BA, BEd.

Educational Program and Experience Lead
Shaelynn Garner, BEd., BA

Shaelynn Garner, BEd., BA

Innovation Consultant
Rafia Muntasira, BBA

Rafia Muntasira, BBA

Operational Coordinator
Christine Rousseau, BEd.

Christine Rousseau, BEd.

Innovation Consultant

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